Smartiflix
When You're Eligible for a Refund
Last updated: August 29, 2025
At Smartiflix, we work hard to provide you with the best Smartiflix experience. Please read our refund policy carefully before making a purchase.
1. Free Trial
We offer a Free Trial so you can test our service before subscribing. This way, you can ensure compatibility with your device and internet connection.
2. Refunds
- Once your subscription is activated and account details are delivered, all sales are final.
- Refunds will only be issued if we are unable to provide you with a working subscription (e.g., your account is not delivered or the service does not start at all).
- We do not provide refunds due to internet issues, device or player incompatibility, or channel changes, as these are beyond our control.
3. How to Request a Refund
If you believe you are eligible for a refund, please contact us at:
Our team will review your request and get back to you within 24–48 hours.